Tripped, overheated or failed? Send a photo. Get an expert answer.
VoltAmpix connects businesses without in-house electrical expertise to a senior electrical equipment expert. Scan the nameplate or the failure, and get a clear written answer: what's wrong, what to replace, and what to tell your electrician.
Discoloured incoming terminal on a 250 A MCCB. Pattern suggests a loose or undersized connection, not an overload.
Keep the load reduced. Don't touch the terminal while energised. An expert is preparing actions and a parts list for your electrician.
From a photo to a fix, in three steps
You don't need to know the right words. Show us what you see, and we'll turn it into clear actions your electrician can carry out.
Photograph the nameplate or the failure
Our AI identifies the equipment and gives you a free first look within minutes, including a safety check.
A person checks and answers
A senior expert reviews the AI's read, asks follow-up questions if needed, and confirms scope and price before you pay anything.
Clear actions and a parts list
You get a written report with the likely cause, the recommended actions and the parts needed, ready to forward to your electrician.
Two scans that do the first hour of work
Start with the free AI tools. When you need a real answer, send the scan to the expert with one click. Nothing to retype.
Nameplate Scan Free
Identify equipment from a photo of its nameplate.
- Manufacturer, type, ratings and approximate age
- Breakers, switchgear, transformers, UPS, drives, motors and more
- Flags equipment that is obsolete or hard to source
Failure Scan Free
Burn marks, tripped devices, alarm screens, error codes.
- Up to 6 photos per scan
- AI first look with a built-in safety check
- One click to turn it into an expert case
Your equipment register Free
Every scan adds to a simple list of your electrical equipment.
- Past cases and answers stay attached to each item
- The next problem starts with history, not guesswork
- Useful when you talk to installers and suppliers
Low voltage to medium voltage, and everything that keeps the power on
Advice on the equipment found on industrial and commercial sites, from the incoming supply to the machines.
LV distribution & protection
Switchboards, MCBs, RCDs, MCCBs, ACBs, surge protection, selectivity.
MV switchgear
Ring main units, MV breakers, protection relays, SF6 and SF6-free options.
Transformers
Oil and dry-type: loading, temperature, noise, oil test results.
UPS & batteries
Alarms, battery end-of-life, bypass events, sizing and runtime.
Generators & ATS
Start failures, transfer problems, load tests, sizing.
Power quality & PFC
Harmonics, capacitor banks, reactive power charges, voltage dips.
Motors & drives
VFD fault codes, overheating, bearing currents, soft starters.
EV charging, PV & storage
Will your supply cope? Load management and connection upgrades.
Emergency lighting
Central battery systems and self-contained luminaires.
Earthing & surge
Earthing systems, lightning and surge protection.
The kind of questions we answer
Too specialised for a quick call to your installer, too small for a manufacturer's engineering team.
Pay per case. No subscription needed.
A fraction of the cost of a specialist site visit. Final price confirmed before you pay, based on what your case needs.
Nameplate Scan and Failure Scan with an AI first look, plus your equipment register.
One specific question, answered in writing by the expert within 2 business days.
A current equivalent for obsolete or long-lead equipment, with compatibility notes.
Photos, symptoms and your electrician's measurements, turned into a report: likely cause, actions, parts list and a brief for your electrician.
A review of an installer's quote, single-line diagram or upgrade plan before you commit.
For sites with recurring issues: expert cases included, priority answers, equipment register.
You don't pay before we know we can help. Every paid case starts with a free scope check. If your problem can't be solved remotely, we tell you and suggest what kind of local specialist you need. Prices exclude VAT. For businesses only.
What we do, and what we don't
We advise remotely. The physical work stays with qualified people on site. That's what keeps it fast, affordable and safe.
We do
- Remote diagnosis from photos, data and descriptions
- Brand-neutral equipment and replacement advice
- Written briefs and parts lists for your electrician
- Second opinions on quotes and upgrade plans
- Reading test reports, alarm logs and relay events
We don't
- On-site work, switching or operating equipment
- Installation designs, certificates or statutory inspections
- Emergency response
- Step-by-step instructions for work on live equipment
Smoke, a burning smell, sparks or hot surfaces? Don't wait for a scan. If it's safe to do so, isolate the supply and call a local electrician or the emergency services. Work on medium voltage equipment is for authorised personnel only.
A real expert reads every case
Every case is reviewed by a senior electrical equipment expert with a master's degree in electrical engineering and 20 years of hands-on experience with low and medium voltage equipment on industrial and commercial sites.
Not a call centre and not a chatbot. The AI prepares the first read; a person reviews every paid answer. Recommendations are based on your installation, not on a manufacturer's catalogue.
Built to work with your electrician, not around them
Electricians & installers
A customer forwarded you a VoltAmpix report? It's written for you: likely cause, actions and parts. Stuck on a difficult fault yourself? Send it to us as a case and get a second pair of eyes.
Open a case →Wholesalers & distributors
Give your counter staff and customers a second-line technical desk for the questions that go beyond the catalogue. Ask us about the partner programme.
Talk to us →Questions before you start
Who reviews my case?
A senior electrical equipment expert with a master's degree in electrical engineering and 20 years of experience with industrial and commercial equipment. The AI prepares a first read; the expert reviews it and writes your answer.
How fast will I get an answer?
Free AI scans take a few minutes. Once your case is confirmed and paid, you get a written answer within 2 business days. If we need more information, we ask right away so the clock doesn't run out on you.
What if my problem can't be solved remotely?
We tell you during the free scope check, before you pay, and explain what kind of local specialist you need and what to ask them.
Which countries do you work in?
We work with businesses across the EU and EEA, in English. Our advice focuses on equipment, which follows harmonised European standards. For country-specific installation rules, your local electrician has the final say.
Does this replace my electrician?
No. We make your electrician's job faster and your decisions better informed. All physical work stays with qualified local professionals.
Do you advise on medium voltage equipment?
Yes, as remote advice: reading relay events and test reports, maintenance planning, and retrofit or replacement options, including SF6-free switchgear. We never guide switching or other work on medium voltage equipment. That is for authorised personnel only.
What happens to my photos and data?
We use them only to handle your case, and AI services help us analyse the images. You can delete a case and its photos at any time. See our Privacy Policy for details.
Do you recommend specific brands?
We recommend what fits your installation. Where several products would work, we tell you the options so you or your installer can choose on price and availability.
Got a problem right now?
The quickest route is a free scan in the app: your photos and the AI first look go to the expert with one click. Prefer to describe it first? Use the form and we'll reply by email.